Ninja Tours : Japan Motorcycle Touring

Motorcycle Tours of Japan with English Support
Japan Motorcycle Tours Ninjatours Mt Fuji at sunrise

Privacy Statement - GDPR Compliance Statement

What personal information do we collect?

Information you provide to us
When requesting to use NinjaTours services we may ask you to provide personal information to us. For example, your full name, email address, phone number, company information (if applicable). If you choose to partake in NinjaTours services, we will ask you for billing information, company registration documents (if applicable), driver license copies (if applicable). During your interaction with NinjaTours, you may choose to provide us with personal information when you email us, chat with us, or communicate with us through social media services like Twitter or Facebook. If you refer a friend to NinjaTours, we will ask you for their email address. NinjaTours will then contact your referred friend to determine whether your friend consents to us contacting them.

Information that we collect automatically
When you access any NinjaTours website, we may collect certain information automatically from and about your device. This includes data about your software, the operating system you use when accessing our service, and the date of each request you make to NinjaTours. Collecting this information enables us to better diagnose problems with our products, provide customer support more effectively.

Information that we collect from third parties
We may collect additional information about you from third parties primarily to assist us in understanding how we can maintain and improve the services we offer to better serve you. Third party tools that we use for this are from: iContact, which maintains a database of all customers who elect to obtain our regular email correspondence, as well as GoSquared, which maintains a usage database of visitors to our website (country location, operating system, device type, language settings, browser used, approximate time of engagement, and aggregate visitors to each page on our website).

What we do with your personal information

Under no circumstances do we rent, trade or share your address or e-mail address with any other company for their marketing purposes without your consent. We may use the information we collect through our products for a number of reasons, including to:

Email Communications
From time to time, NinjaTours will communicate with you via email. There are two types of email you may receive:
  1. Service Emails: These are service related emails such as answers to your inquiries, or other information directly related to any service you have taken the initiative to begin communicating with NinjaTours about. You cannot opt out of receiving these messages as they are part of the service which NinjaTours provides to you.
  2. Marketing Emails: These will include NinjaTours company news, service promotions and similar types of material. Upon clicking on a link at the bottom of any marketing email message, you will be able to manage your email preferences, including opting out of receiving all Marketing Emails. You will also be able to unsubscribe at any time by using the unsubscribe link provided in any given email.

We will only process personal information in ways that are compatible with the purpose we collected it for or for the purposes you later authorize. Before we use your personal information for a purpose that is materially different than the purpose we collected it for or that you later authorized, we will provide you with the opportunity to opt-out.

Who we share your information with

We may share and disclose your personally identifiable information only in the limited circumstances described below:

Legal basis for processing your personal information (EEA visitors/customers only)

If you are a visitor/customer located in the European Economic Area ("EEA"), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests. In some cases, we may also have a legal obligation to collect personal information from you.

If we ask you to provide personal information to comply with a legal requirement or to enter into a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate business interests, we will make clear to you at the relevant time what those legitimate business interests are.

If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided below.

Cookies and similar tracking technology

Like all e-commerce websites we use cookies and similar tracking technology (collectively "Cookies") to collect and use personal information about you. The information is used to compile aggregate, non-identifying information about how users use NinjaTours services.

This website uses Go Squared Ltd’s web analytics services. GoSquared’s services use cookies, text files that are stored on your computer and which enable an analysis of your use of this website. The information generated by the cookie about your use of this website (including your IP address) are transmitted to GoSquared (which may use data repositories outside of the European Economic Area (EEA) such as the United States of America), where it is then stored for us. We control how the information collected about you is used. GoSquared will use it on our behalf to evaluate your use of this website and report to us about this website’s operations. GoSquared may provide it to third parties if needs be, for example, in order to comply with the law or to third parties processing that information on behalf of GoSquared. For more information on GoSquared’s practices, please see

If you wish to restrict or block cookies you can do this through your browser settings – the Help function within your browser should tell you how. Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. Please be aware that restricting cookies may impact on the functionality of this website. By using this website, you consent to the processing of the data captured relating to your use of the website by us (and by GoSquared acting on our behalf) in the manner and for the purposes described above, as may be supplemented by our privacy policy.

International data transfers

Your personal information is stored in the U.S. and Japan, and processed by us in Japan. Specifically, your personal information is stored by us in Japan, and non-personal information is stored and processed in the U.S.

You can direct any questions or complaints about the use or disclosure of your personal information to us at the contact points noted below. We will investigate and resolve any complaints or disputes regarding the use of personal information within forty-five (45) days of receiving your complaint.

How we protect your information

The security of your personal information is very important to us.

We use appropriate technical and organizational security measures to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration and destruction, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore we cannot guarantee its absolute security.

Your data protection rights & choices

You have the following rights:

You have the right to
opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” link in the marketing e-mails we send you. Alternatively, please contact us at the contact email addresses below. Please include your complete name and e-mail address. Note that it may take up to 3 business days to remove you from our marketing lists and after this point you will still receive Service Emails from us.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

How we link to other websites

Our Website contains links to third party websites and third party plug-ins (such as social media sharing buttons) operated by other companies. We are not responsible for the privacy practices of such other websites. We encourage you to be aware that when you leave our site you read the privacy notices of such other websites. This Privacy Notice applies solely to information collected by NinjaTours.

Data retention

We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other lawful purposes.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Changes to our Privacy Notice

Changes to this Privacy Notice will be made when required in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.

You can see when this Privacy Notice was last updated by checking the “last updated” date displayed at the top of this Privacy Notice. The new Privacy Notice will apply to all current and past users of the website and will replace any prior notices that are inconsistent with it.

How to contact us

If you have any questions or concerns regarding the use or disclosure of your personal information, you can contact us by sending an email to, or by contacting us at the addresses below.

Please note that for the purposes of EU data protection legislation, NinjaTours is the controller of your personal information.

For privacy inquiries, please contact us at